Conditional logic

Show a step or a field only when the counterparty's answers call for it

Use conditional logic for customer journeys where the questions asked depend on the answers given.

You can apply it at two levels:

  • Conditional steps: decide whether a whole step is shown to the end user, based on the answers they gave in previous steps.
  • Conditional fields: decide whether a field within a step is shown, and whether it is required, based on the answers to earlier fields in the same step or in previous steps.


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