Document check

Collect documents from companies and individuals, and decide on them

Introduction

The document check lets you collect and verify documents for both companies and individuals. A compliance analyst looks at the document and decides whether to approve it. The check keeps track of the document expiration date and the review history.

This video walks through the whole flow, from requiring a document to expiring it.

Create a document check

  • Open the entity you want to run the check on
  • Click Start new check
  • Click Document
  • Select the document type from the list of available options, for example Identity Document, Proof of Address or Articles of Association

You can then upload the document yourself, or send your customers the link to the onboarding portal so they can upload it themselves. The check stays in In Progress status until a file is added. To create document checks in batch, use a template.

Document review

Once a file is uploaded, the document check is marked Need Review. Your compliance team can then review the document and approve it, or reject it with a comment shown to the end user. No external provider analyzes these checks: the decision rests solely with you.

Expiration tracking

Click Set an expiration date and select a date. When the date arrives, we remind you to collect the document again, and the check appears in your task list with the status Expired.


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