Portal steps and structure

A Client Portal is composed of several steps. Some steps are mandatory and cannot be re-ordered, but you can add more steps to collect additional information. For each KYB portal, you will find the following steps:

Company search: This is always the first step of a KYB. Users are prompted to search for their company, either with name or registration number. They then pick theirs from the results.

Company edit: Once a user has selected their company, key company information is automatically pre-filled using one of our business data providers. The user has the ability to correct the information if needed.

Affiliated company: This step is hidden by default. When activated, Dotfile will search for affiliated companies (shareholding companies, legal representatives). This can be useful if you also want to collect information about the entire ownership structure of your counterparties.

Business contact: collects contact details, so they can come back to the application later and so you can reach them if something is missing.

Check page: the last step. For each company and individual, it lists the checks required — documents to provide, identity verifications to run, documents to sign. Which ones appear depends on the template assigned to the portal in its settings, or on a workflow.

Important: once they reach the check page they cannot go back, and returning to the portal URL always lands there. Putting the case in draft is what reopens the earlier steps.

Steps hold different Fields. Some are default fields from Dotfile, others can point to Custom Properties you have created.

Reaching the check page creates the case in Dotfile, with its entities and its checks.

Anyone with checks left to complete, or asked for a document again, returns through the same URL.