HubSpot

Sync cases and verification status both ways with your HubSpot records

Connect HubSpot to Dotfile and a deal carries its case with it: status, risk and assignee stay in step in both directions, with nothing re-keyed.

Setup

Go to Settings → Integrations → HubSpot, click Configure, then Connect, and sign in to your HubSpot account.

Initiate a Dotfile case from a HubSpot deal

  1. Access the desired Deal record within your HubSpot account.

  2. In the side panel of the Deal record, identify the "Dotfile" card.

  3. Click the "Create Case" button within the Dotfile card.

  4. Enter the case name and select a business contact. The deal needs at least one contact associated with it.


Usage

Once a case is created from HubSpot, its key attributes keep updating on the deal record. This covers:

  • Case status: where the case stands, from creation to decision.

  • Risk score and level: what the case scored, without opening Dotfile.

  • Case assignee: who owns it.


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