Query parameters
Pre-fill a portal from the URL, and map it to a case you already have
The Client Portal accepts query parameters that pre-fill a form and map it to data you already hold.
Base URL structure
The general structure for a form URL is: https://client-portal.dotfile.com/[ClientPortal_ID]/forms
Replace [ClientPortal_ID] with the ID of the Client Portal you are linking to. To use several parameters, combine them with &.
Parameters for any portal
externalId: your own ID, used to map a Dotfile case to your data. If it is set and a case already exists, the contact is redirected to the checks section.
Usage: externalId=[YOUR_EXTERNAL_ID]
Example: externalId=USER12345 or externalId=CASE_9876lng: overrides the language.
Usage: lng=[LANGUAGE_CODE]
Example: lng=fr for French, lng=es for Spanish. Use the two-letter language code.
The remaining parameters pre-fill form fields, and which ones apply depends on whether the portal is KYC or KYB.
KYC flow
email: sets the applicant of the onboarding flow. This is the contact who receives the recollection email.firstName: pre-fills the first name.lastName: pre-fills the last name.
KYB flow
companyName: pre-fills the name of the company.registrationNumber: pre-fills the registration number of the company.country: pre-fills the country of registration of the company.
Example
To pre-fill the external ID as ABC987 and set the language to French on a given form, the URL looks like this:
https://client-portal.dotfile.com/[ClientPortal_ID]/forms?externalId=ABC987&lng=fr
Updated about 1 month ago
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