Case notes and Comments

We're happy to share the next great step towards increased productivity on the Dotfile platform with this new feature release: Case notes and comments.

Case notes and comments

Case notes allow you to enhance the collaboration between Dotfile users. You will be able to leave comments and communicate with your team members at the case level. Leveraging case notes is particularly useful when multiple users need to collaborate or take action toward the validation of a complex case.

Learn more about Case notes and comments

Let us know what you think. We're also curious what would be the next rich text editor feature you would like to see: attachment, images, check boxes, strike-through... Let us know!