Company monitoring

Introduction

Company monitoring keeps watching a company after you have onboarded it, and tells you when its registry data changes.

Once it is on for a company, any change in the categories you selected sends the check back for review.

What company monitoring tracks

You choose which categories to watch, once, in the settings. The more you select, the more alerts you get.

Key categories you can monitor include:

Financial changes: Updates potentially related to financial health, filings, or significant credit events.
Director changes: Appointments, resignations, or modifications to the board of directors or key management personnel.
Company status: Changes in the official registration status.
Operational changes: Significant shifts such as changes to the registered office address or stated business activities.
Debt and collections: Information regarding newly registered charges, mortgages, or significant debt recovery actions.
Shareholder changes: Modifications in the company's ownership structure.
Other data points: what else is available depends on the registry behind each country.

Configuration

Navigate to Settings > Checks > Company Monitoring.
Select the checkboxes corresponding to the data categories that you wish to monitor across all your cases.
Save your settings.

Initiating company monitoring

You can activate monitoring for a specific company through several methods:

From a case: open the company, add a check and select Company monitoring. It starts watching immediately, using your global settings.

From a template: add the check to a template, and every case created from it starts monitoring the entities you chose — the main company, typically.

Continuous monitoring & alerts

Company monitoring is not a one-off check.

Activation: monitoring begins as soon as the check is created.

Alerts: when a change is detected in one of the categories you configured, the check goes back to Need Review.

Review: open the check to see what changed and decide whether it matters.

Stopping: monitoring on every entity of a case stops when the case is rejected or closed.

Coverage

Company monitoring is available in the following countries:

Tier 0:

Belgium
Denmark
France
Germany
Ireland
Italy
Japan
Luxembourg
Netherlands
Norway
Sweden
United Kingdom

Tier 2:

Afghanistan
Austria
Bosnia and Herzegovina
Bulgaria
Cambodia
Croatia
Czech Republic
Estonia
Finland
Hungary
Ireland
Kosovo
Laos
Latvia
Liechtenstein
Malaysia
Moldova
Montenegro
Myanmar (Burma)
North Macedonia
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
South Korea
Spain
Switzerland
Thailand
Ukraine
Vietnam