Custom domain configuration

Serve your Client Portal from your own domain

The Client Portal URL can be served from a custom domain. To set one up, open your Client Portal and switch it online. A custom domain configuration button then appears.


To configure the custom domain, log in to your DNS provider and follow the instructions shown.


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Important note:

  • The SSL certificate can take some time to be generated, and the DNS some time to propagate fully.
  • Your Client Portal custom domain can be a top-level domain, but it must be a dedicated one (for example, dedicated-domain.com).
  • Otherwise, it must be a subdomain of your existing top-level domain (for example, onboarding.mydomain.com).

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