Controls for case approval

We’ve introduced Controls to help structure and enforce approval requirements in Dotfile.

• Set up your first controls under Settings → Controls
• Define manual or automated controls at the workspace level
• Assign them via templates to ensure consistent application
• Manual controls require analyst input; automated ones update in real time
• Cases can’t be approved until all assigned controls are completed
• All updates are tracked in the case activity log

This helps reduce manual tracking and improves compliance reliability.

Read more on our documentation