Introduction

What are Controls?

Controls are structured approval requirements that must be completed before a case can be approved in Dotfile. Controls help enforce compliance, reduce manual tracking, and increase the reliability of both manual and automated approval flows.

Types of Controls

• Manual Controls:
  Require a compliance analyst to mark the control as completed, optionally with a comment. Manual controls can be overridden (with audit log), ensuring flexibility for exceptional cases.

• Automated Controls:
  Are completed automatically based on logic or code. They evaluate the case data in real-time (e.g., "Risk is set", "All UBOs identified"), and cannot be overridden by default.

Visibility & Reporting

• Audit logs show all control updates and comments for full traceability.
• Filter cases (coming soon) by control state to focus on cases needing attention.
• Dashboard indicators (coming soon) will summarize control completion across your cases.

Getting Started

1. Go to Settings → Controls to define new controls.
2. Edit your case templates to assign required controls.
3. Review cases: controls will appear in the approval step, blocking approval until completed.

For more detail, see our Approval Flow documentation.

Need help? Contact support or your Customer Success Manager.